Chatbase
Customer SupportChatbase is a Customer Support tool. It has no free plan. Paid plans start at $40 per month.
Reviewed · Facts checked
Our verdict
Builds an AI support agent from your own docs and site content to answer customers around the clock. Paid plans from $32/month billed yearly, with a 7-day trial.
- Best for:
- Small teams that want an AI agent on their website answering customer questions from their own docs and help content, without building one themselves.
- Skip it if:
- You need a free plan to start, or a full help desk with ticketing and human agent inboxes; Chatbase is paid-only (7-day trial) and focused on the AI agent.
Some links are affiliate links: we may earn a commission at no extra cost to you. It never affects our verdicts.
Watch-outs
There is no free plan, only a 7-day trial, so you will need to pay to keep using it.
Source: chatbase.co/pricing · checked
The $32, $120 and $400 prices need yearly billing; monthly is $40, $150 and $500.
Source: chatbase.co/pricing · checked
Hobby includes 700 message credits a month and 2 members, so busier sites will outgrow it.
Source: chatbase.co/pricing · checked
At a glance
Price
From $40 per month
Source: chatbase.co/pricing · checked
Free plan
No
Source: chatbase.co/pricing · checked
Pricing
| Plan | Price (USD) | What it adds |
|---|---|---|
| Hobby | $40per month$32 billed annually | 700 message credits/month; 2 members; 7-day trial |
| Standard | $150per month$120 billed annually | |
| Pro | $500per month$400 billed annually |
Pricing checked on · Chatbase pricing page
Trust & security
SOC 2 Type II · SOC 2 Type II; also supports GDPR requirements
Source: chatbase.co/security · checked
Does not train on your data · Data powers your AI agent and is not used to train models
Sources: chatbase.co/security, chatbase.co/pricing · checked
No exclusive perk right now; you get the standard offer.
Some links are affiliate links: we may earn a commission at no extra cost to you. It never affects our verdicts.
Ready to try Chatbase?
Builds an AI support agent from your own docs and site content to answer customers around the clock. Paid plans from $32/month billed yearly, with a 7-day trial.
Some links are affiliate links: we may earn a commission at no extra cost to you. It never affects our verdicts.